Legal

Privacy Policy

Effective date: March 28, 2026

ComplyOps (complyops.ai) is a product of Vinovo (vinovo.tech). This policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

Contact forms. If you contact ComplyOps, we collect the details you provide so we can respond.

Usage data. Basic analytics about how you use the platform, including pages visited and features used.

2. How We Use Your Information

We use your information to:

  • Provide and operate the ComplyOps platform
  • Respond to messages you send us
  • Improve and develop new features
  • Detect and prevent misuse of the platform

We do not sell your personal information or use it for third-party advertising.

3. Third-Party Services

We use the following third-party services to operate ComplyOps:

  • Amazon Web Services (AWS). Database (DynamoDB), email delivery (SES), and infrastructure hosting. Data is processed in accordance with AWS’s data processing terms.
  • Vercel. Hosts our web application and handles content delivery.
  • Cloudflare Turnstile. Bot protection on forms. Processes minimal data to verify you are a real user.

Each provider processes data according to their own privacy policies and our data processing agreements with them.

4. Cookies

We use a minimal number of cookies:

  • Preference cookies. To remember your settings and preferences.

We do not use third-party advertising or tracking cookies.

5. Data Sharing

We share your data only in these circumstances:

  • With service providers. As described in Section 3, to operate the platform.
  • Legal requirements. If required by law, regulation, or legal process.

We do not sell your personal information to anyone.

6. Data Retention

We retain personal data only as long as needed to provide the service, respond to your messages, or meet legal and compliance obligations.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption in transit (TLS) and access controls on our infrastructure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to certain processing of your data

To exercise any of these rights, contact us at contact@complyops.ai. We will respond within 30 days.

9. Children

ComplyOps is a business tool intended for professionals. We do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of ComplyOps after changes are posted constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us at contact@complyops.ai.